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How can we help you?
Get assistance with your account, listing automation, or billing.
Response Time
We typically respond to all inquiries within 24-48 hours during business days.
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Frequently Asked Questions
?How do I connect my eBay account?
Navigate to your Dashboard, click on the eBay tab in the navigation or the "Connect" card, and follow the secure OAuth connection process.
?What image formats do you support?
AIAL supports standard web image formats including JPG, PNG, and WEBP. We recommend high-resolution images for the best AI analysis results.
?Is my data secure?
Absolutely. We use enterprise-grade encryption and official eBay Developer APIs. We never store your eBay password directly; we only use secure access tokens.